candles-support

Candles Support

Thanks for using Candles. If something isn’t working or you have a question, you’re in the right place.

Contact: dauby88@icloud.com

I read every email and try to respond within a day or two.


Frequently Asked Questions

How do I add a birthday?

Tap the + button on the main screen, enter the person’s name and birthday, and optionally assign them to a group. That’s it.

Where is my data stored?

Everything stays on your device. Candles doesn’t have a server, doesn’t use the cloud, and doesn’t share your data with anyone. No accounts, no sign-in.

How do I back up my birthdays?

Go to Settings → Export to save a .birthdays file. You can email it to yourself, save it to Files, or AirDrop it to another device. To restore, open the file and Candles will import it.

How do I move Candles to a new phone?

Export a .birthdays file on your old phone (Settings → Export), get it to your new phone (iCloud Drive, AirDrop, email), install Candles, and open the file to import.

Can I share my birthday list with my partner?

Yes — export a .birthdays file and send it to them. They can import it into their own copy of Candles.

Why didn’t I get a notification?

A few things to check:

Can I customize when reminders go off?

Yes. Open a birthday and adjust the reminder timing — same day, day before, a week ahead, or a combination.

Can I use Candles for anniversaries or other dates?

Right now Candles is focused on birthdays. If anniversaries would be useful to you, let me know — I’d love to hear it.

How do I delete a birthday?

Swipe left on the row in the list view, or open the birthday and tap Delete.

Is there an Android version?

Not currently. Candles is iOS-only.


Privacy

Candles stores all data locally on your device. It does not collect, transmit, or share any personal information. Read the full privacy policy.


Feedback

Found a bug? Have an idea? I’d love to hear from you: dauby88@icloud.com